Relationship Officer In Bank
Job Description
The Relationship Officer is responsible for managing and maintaining relationships with clients or customers on behalf of an organization. They act as a primary point of contact and are responsible for ensuring customer satisfaction and loyalty. The role requires strong interpersonal and communication skills, as well as the ability to build and maintain relationships.
Job Role and Responsibilities:
- Act as the main point of contact for clients, providing support and assistance as required.
- Build and maintain strong relationships with clients to ensure customer satisfaction and retention.
- Develop and execute strategies to increase the company’s customer base.
- Identify and pursue cross-selling opportunities to expand the company’s offerings to clients.
- Conduct market research to identify potential new clients and stay up-to-date with industry trends.
- Prepare and deliver sales presentations to clients.
- Coordinate with other departments within the company to ensure seamless delivery of products and services to clients.
- Attend industry events and conferences to network with potential clients.
Required Candidate profile:
- Bachelor’s degree in business administration, marketing, or a related field.
- 2+ years of experience in a sales or customer service role.
- Excellent communication and interpersonal skills.
- Strong analytical and problem-solving skills.
- Willingness to travel as required.
Candidates who are interested can post their resume on zarna@tekpillar.com or 6354153037
