Customer Relationship Manager

Job Description

The role of a Customer Relationship Manager at HDFC Life involves managing and enhancing relationships with customers, ensuring their needs are met, and fostering long-term loyalty.

Key Responsibilities:

• Build and maintain strong relationships with new and existing customers.
• Promote and sell HDFC Life insurance products to meet assigned targets.
• Provide timely and effective solutions to customer issues to ensure high satisfaction levels.
• Monitor and address lapses in policy renewals.
• Maintain accurate records of customer interactions, transactions, and feedback.

Requirements:

• 1-3 years of experience in customer service, sales.
• Graduate in any discipline
• Strong communication and interpersonal skills.
• Sales and negotiation expertise.
• Problem-solving abilities and customer-focused mindset.

How to apply:

We’d love to hear from you! Share your CV with us at +91 93279 16832, and we’ll connect with you shortly.