Job Description
Job Summary:
We are hiring a Sales Specialist to maintain and strengthen our client partnerships. This role requires a customer-focused professional who can understand client needs, resolve issues promptly, and support client retention and satisfaction.
Roles and Responsibilities:
- Serve as the main point of contact for assigned clients.
- Handle client inquiries, resolve issues, and ensure timely follow-up.
- Build strong relationships with clients to promote loyalty and long-term engagement.
- Collaborate with internal teams to meet client needs and deliver solutions.
- Track and report client satisfaction metrics and suggest improvements.
- Identify opportunities for upselling or cross-selling based on client feedback.
Qualifications & Experience:
- Graduation is required.
- Minimum 1 year of experience in client service, sales, or account management.
- Required local candidate.
- Strong communication, problem-solving, and relationship-building skills.
- Ability to multitask and handle client expectations professionally.
For more information kindly contact us:
Ayushi Lad | HR Team
+91 84603 77032