Client Success Manager- BFSI

Job Description

A Client Success Manager (CSM) is a strategic role focused on ensuring customers derive maximum value from a company’s products or services, leading to increased satisfaction, retention, and growth.

key Responsibilities:

• Guide new customers through the setup process, ensuring they understand how to utilize the product effectively.
• Act as the voice of the customer within the organization, relaying feedback to product and development teams.
• Develop and maintain strong, long-term relationships with key stakeholders within customer organizations.

Skills & Qualifications:

• Bachelor’s degree in any discipline.
• 2+ years of experience in sales and Marketing.
• The ideal age range is 24-40 years old.
• Strong communication, leadership, and negotiation skills.
• Goal-oriented with the ability to manage a team.

Salary & Benefits:

• Fixed salary + performance-based incentives.
• Training and career growth opportunities.
• Health and life insurance benefits.

For more information – Kindly Contact Us : Palak |HR| 9723104999