Customer Relationship Manager

Udaipur, Rajasthan, India
May 27, 2025
250000 - 400000 / year
Application deadline closed.

Job Description

Job Title: Customer Relationship Manager
Location: Udaipur
Type: Full-time

Job Description:
We are seeking a Customer Relationship Manager to build strong relationships with clients, ensure customer satisfaction, and drive retention and upselling opportunities. The role requires excellent communication and problem-solving skills.

Key Responsibilities:

  • Build and maintain long-term customer relationships
  • Handle client queries, concerns, and service requests
  • Ensure timely resolution of issues and follow-ups
  • Identify upselling or cross-selling opportunities
  • Collaborate with internal teams to enhance customer experience

Requirements:

  • Graduate in any discipline
  • 1–3 years of experience in customer service/sales (BFSI preferred)
  • Excellent communication and interpersonal skills
  • Customer-first attitude with problem-solving ability

Benefits:

  • Competitive salary + performance incentives
  • Career growth opportunities
  • Training and development support

📞 Contact HR – Vikeeta Patel: 7863846975

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