Job Description
Key Responsibilities:
- Assist customers with queries related to Savings Accounts, Current Accounts, and banking services.
- Guide customers through account opening, documentation, and KYC verification.
- Provide support for digital banking, UPI, mobile banking, and net banking usage.
- Coordinate with the branch team to resolve service requests quickly and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Ensure compliance with all banking policies, procedures, and regulatory guidelines.
- Build positive relationships with customers to improve satisfaction and loyalty.
Requirements:
- Fresh graduates (any discipline can apply).
- Strong communication and interpersonal skills.
- Good problem-solving ability and customer service mindset.
- Basic knowledge of computers and digital applications.
- Energetic, detail-oriented, and eager to learn banking operations.
Benefits:
- Salary + performance-based incentives.
- Comprehensive training in banking products and support functions.
- Career growth opportunities in operations, customer service, and relationship management.
- On-roll, permanent role with long-term stability.
Contact: Surali – 9909577102