Associate Relationship Manager

Job Description

Summary:
Responsible for managing customer relationships, resolving queries, supporting policy services, and identifying cross-sell/upsell opportunities in the life insurance channel.

Key Responsibilities:

Handle customer queries via phone, email, and chat.
Promote cross-selling, upselling, and customer retention.
Process policy changes, renewals, and cancellations.
Support sales by providing product information.
Maintain compliance with insurance regulations.

Qualifications:

Excellent communication and problem-solving skills.
Knowledge of life insurance and industry compliance.
Detail-oriented and well-organized.

Contact:
Binita P
9737138321
binita@tekpillar.com