Relationship Manager

Job Description

• To succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with customers.
  Responsibilities
  
• Understand customer needs and develop plans to address them
• Identify key staff in client companies to cultivate profitable relationships
• Resolve customer complaints quickly and effectively
• Forward upselling and cross-selling opportunities to the sales team
• Promote high-quality sales, supply and customer service processes
• Aim to preserve customers and renew contracts
• Approach potential customers to establish relationships
• Gain solid knowledge of competitors
• Requirements and skills
  
• Knowledge of customer relationship management (CRM) practices
• Experience in sales or customer service is preferred
• Problem-solving attitude
• Excellent communication skills
• Aptitude for fostering positive relationships
• Teamwork and leadership skills
• Customer-oriented mindset
• BSc/BA in Business Administration or similar field
• Kindly Contact us at:-
  
  MO:-8128175786
  Email:-Simran@tekpillar.com
  HR | SIMRAN