Associate Relationship Manager

Job Description

Roles and Responsibilities:

• Identify and generate leads within the hospitality, aviation, and facilities management sectors.

• Handle customer support inquiries, ensuring high levels of satisfaction and timely issue resolution.

• Implement robust sales forecasting and reporting mechanisms to provide accurate and timely insights to the executive team.

• Handling customer questions, complaints, and inquiries, and maintaining good relationships with existing customers

• Establish relationships with clients to drive repeat business and set follow-up appointments to share new arrivals.

• Work closely with our Customer Success Team to understand our clients’ needs and challenges and use this knowledge to improve our sales process.

• Learn how products work and how to troubleshoot issues with customers

• Meet weekly, monthly and quarterly sales quotas

• Prepare and submit weekly sales reports to management

• Assist other team members with transactions when necessary

Candidates Requirements:

– Graduation is mandatory

– Minimum 2 years of experience in sales or marketing

– CTC: up to 3.50 LPA + Incentives + Other Benefits

Contact Details:

Shrutam P | HR Team

Phone: +91 7021418037