Job Description
A Client Relationship Manager (CRM) plays a crucial role in maintaining and nurturing relationships with a company’s clients or customers.
Key Responsibilities:
- Address client concerns, issues, and inquiries promptly and professionally.
- Monitor and track client satisfaction, engagement, and performance metrics.
- Keep clients informed about new updates, products, or services that might benefit them.
- Regularly check in with clients to assess their needs and ensure expectations are met.
Skills & Qualifications:
- Bachelor’s degree in any discipline.
- 2+ years of experience in sales and Marketing.
- The ideal age range is 24-40 years old.
- Strong communication, leadership, and negotiation skills.
- Goal-oriented with the ability to manage a team.
Salary & Benefits:
- Fixed salary + performance-based incentives.
- Training and career growth opportunities.
- Health and life insurance benefits.
For more information – Kindly Contact Us : Palak |HR| 9723104999