Job Description
Responsibilities:
- Manage and enhance client relationships, serving as their primary point of contact.
- Address client inquiries and issues promptly, ensuring high satisfaction levels.
- Provide detailed information on products and services.
- Collaborate with internal teams to meet client needs and resolve issues.
- Track and achieve client retention and satisfaction goals.
Requirements:
- Bachelor’s degree in Business or related field.
- Experience in client management or BFSI domain.
- Strong communication and interpersonal skills.
Benefits:
- Competitive salary and incentives.
- Professional growth opportunities.
- Supportive work environment.