Job Description
A Client Relationship Manager (CRM) plays a pivotal role in fostering and maintaining strong, long-term relationships between a company and its clients. This position is essential for ensuring client satisfaction, driving business growth, and enhancing customer loyalty.
Key Responsibilities:
- Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
- Identify opportunities for upselling or cross-selling additional products or services.
- Gather client feedback to inform product or service improvements.
- Monitor industry trends to anticipate client needs and stay ahead of competitors.
Skills & Qualifications:
- Bachelor’s degree in any discipline.
- 2+ years of experience in sales and Marketing.
- The ideal age range is 24-40 years old.
- Strong communication, leadership, and negotiation skills.
- Goal-oriented with the ability to manage a team.
Salary & Benefits:
- Fixed salary + performance-based incentives.
- Training and career growth opportunities.
- Health and life insurance benefits.
For more information – Kindly Contact Us : Palak |HR| 9723104999