Client Success Manager- BFSI
Job Description
A Client Success Manager (CSM) is a strategic role focused on ensuring customers derive maximum value from a company’s products or services, leading to increased satisfaction, retention, and growth.
key Responsibilities:
- Guide new customers through the setup process, ensuring they understand how to utilize the product effectively.
- Act as the voice of the customer within the organization, relaying feedback to product and development teams.
- Develop and maintain strong, long-term relationships with key stakeholders within customer organizations.
Skills & Qualifications:
- Bachelor’s degree in any discipline.
- 2+ years of experience in sales and Marketing.
- The ideal age range is 24-40 years old.
- Strong communication, leadership, and negotiation skills.
- Goal-oriented with the ability to manage a team.
Salary & Benefits:
- Fixed salary + performance-based incentives.
- Training and career growth opportunities.
- Health and life insurance benefits.
For more information – Kindly Contact Us : Palak |HR| 9723104999