Job Description
Job Description
Responsibilities:
- Build and nurture lasting relationships with direct channel customers.
- Address customer inquiries and resolve issues in a timely, efficient manner.
- Conduct regular check-ins and reviews to ensure client satisfaction and retention.
- Work closely with the sales team to understand customer needs and provide tailored solutions.
- Use customer feedback to continuously enhance service quality and the overall client experience.
Requirements:
- Bachelor’s degree in Business, Marketing, or a related field.
- At least 1 year of experience in customer relationship management, preferably within the BFSI sector.
- Strong communication, problem-solving, and interpersonal skills.
- Excellent organizational skills with a customer-centric approach.
Benefits:
- Competitive salary with performance-based bonuses.
- Opportunities for professional growth and career progression.
- A supportive work environment within a leading insurance company.
How to Apply- Vani- 9726254086