Job Description
Job Title: Customer Relationship Manager
Location: Udaipur
Type: Full-time
Job Description:
We are seeking a Customer Relationship Manager to build strong relationships with clients, ensure customer satisfaction, and drive retention and upselling opportunities. The role requires excellent communication and problem-solving skills.
Key Responsibilities:
- Build and maintain long-term customer relationships
- Handle client queries, concerns, and service requests
- Ensure timely resolution of issues and follow-ups
- Identify upselling or cross-selling opportunities
- Collaborate with internal teams to enhance customer experience
Requirements:
- Graduate in any discipline
- 1–3 years of experience in customer service/sales (BFSI preferred)
- Excellent communication and interpersonal skills
- Customer-first attitude with problem-solving ability
Benefits:
- Competitive salary + performance incentives
- Career growth opportunities
- Training and development support
📞 Contact HR – Vikeeta Patel: 7863846975