Customer relationship manager

Job Description

We are seeking a dedicated and customer-focused Customer Relationship Manager to join our team.

Duties:-

• Establish and maintain strong relationships with key clients, acting as the primary point of contact and ensuring their needs are met.
• Monitor client satisfaction levels, addressing and resolving any issues or concerns promptly and effectively
• . Identify and pursue opportunities for upselling and cross-selling products and services to existing clients.
• Ensure effective communication between clients and internal teams, providing regular updates and feedback.
• Prepare and present regular reports on account status, client feedback, and areas for improvement.
• Collaborate with sales and marketing teams to develop and implement strategies for client retention and business growth.
• Address and resolve client issues and complaints in a timely and professional manner.

Candidate requirements:-

• Local candidate
• Experience:- field sales and marketing of insurance / BFSI
• Age:-21 -38 years

Benefits:-

• Incentives
• Performance based increment within 6 months
• Employee engagement activity
• On roll job

For more details:-

Prapti S.|HR TEAM

contact no:- 9265297550