Customer Success Manager – Insurance
Job Description
A Customer Success Manager (CSM) in the insurance sector plays a pivotal role in ensuring clients derive maximum value from insurance products and services. This position focuses on fostering long-term relationships, enhancing customer satisfaction, and driving business growth through proactive engagement and Support.
Key Responsibilities:
- Guide new clients through the onboarding process, ensuring they understand and effectively utilize insurance products.
- Identify opportunities for upselling or cross-selling additional insurance products that align with clients’ evolving needs.
- Work closely with sales, underwriting, and claims departments to ensure a cohesive approach to client management and service delivery.
Skills & Qualifications:
- Bachelor’s degree in any discipline.
- 2+ years of experience in sales and Marketing.
- The ideal age range is 24-40 years old.
- Strong communication, leadership, and negotiation skills.
- Goal-oriented with the ability to manage a team.
Salary & Benefits:
- Fixed salary + performance-based incentives.
- Training and career growth opportunities.
- Health and life insurance benefits.
For more information – Kindly Contact Us : Palak |HR| 972310499