Relationship Manager

Job Description

Responsibilities

• Meet and exceed sales targets

• Successfully create business from new and existing customer accounts

• Manage complex negotiations with senior-level executives

• Build rapport and establish long term relationships with customers

• Handle walk-in customers and understand their needs

• Take care of sale, up selling and cross-selling of products/services

• Generate leads through cold calling, emailing, and other lead-generation activities.

• Manage inbound queries and cultivate strong client relationships.

• Ensure lead quality by identifying key decision-makers and understanding their needs.

• Facilitate seamless handover of qualified leads to sales teams for conversion.

• Maintain comprehensive account lists and contact databases to support lead generation efforts.

• Meet weekly/monthly targets set by the business.

• Proficiency in using marketing automation platforms and CRM systems is essential.

• Demonstrated expertise in customer service and relationship building is highly valued.

• Familiarity with RPA, Machine Learning, and speech-to-text technologies is necessary.

• Relevant certifications in these technologies are considered advantageous.

Candidates Requirements:

– Graduation is mandatory

– Minimum 2 years of experience in sales or marketing

– CTC: up to 3.50 LPA + Incentives + Other Benefits

Contact Details:

Shrutam P | HR Team

Phone: +917021418037