Service Officer-BRANCH BANKING-Branch Banking

Job Description

Job Title: Service Officer – Branch Banking (On-roll)
Location: Surat
Experience: Fresher to 2 years
Employment Type: Full-time (On-roll)
Salary: ₹2.39 LPA – ₹3.50 LPA + Benefits

🔹 Job Overview:
The Service Officer is a key customer-facing role in the branch, responsible for delivering superior service, handling transactions, and supporting day-to-day branch operations. This role is ideal for individuals who are detail-oriented, service-driven, and looking to build a career in banking operations.

🔹 Key Responsibilities:
Handle customer transactions: deposits, withdrawals, fund transfers, and cheque clearing
Ensure proper documentation and compliance with internal and regulatory norms (KYC/AML)Promote usage of digital banking platforms and educate customers
Maintain high service quality and customer satisfaction scores

🔹 Eligibility Criteria:
Graduate in any stream (Preferred: B.Com / BBA / BA with good communication)
Age: 21 to 34 years
Freshers or up to 2 years of experience in banking/financial services
Good communication skills in English and local language
Proficient in basic computer and MS Office operations

🔹 Perks & Benefits:
Fixed working hours and branch-based role
Structured training and certification programs
Career growth opportunities in Operations, Customer Service, and Compliance

📞 Contact for More Info:
HR – Vikeeta Patel
📱 9512620896