Virtual Relationship Manager – Branch Banking

Job Description

Job Role:
The Virtual Relationship Manager (VRM) is responsible for managing a portfolio of bank customers through digital and telephonic channels, ensuring strong engagement, cross-selling of banking products, and delivering excellent customer experience.

Key Responsibilities:

• Manage customer relationships through calls, video banking, and digital platforms

• Handle inbound and outbound customer interactions

• Cross-sell banking products such as savings accounts, deposits, loans, cards, and insurance

• Resolve customer queries and provide effective financial solutions

• Achieve sales and service targets

• Maintain accurate customer data and follow compliance guidelines

Eligibility Criteria:

• Graduate in any discipline

• Experience in banking, relationship management, or customer handling preferred

• Good communication and interpersonal skills

• Comfortable with digital tools and virtual interaction

Interested candidates can contact:
Nisha – HR
Call / WhatsApp: +91 9904750213