Associate Relationship Manager

Job Description

Roles and Responsibilities :

• Identify and prospect potential clients through various channels, including cold calling, email outreach, and social media platforms.

• Understand client needs and requirements, and effectively present our digital marketing solutions to meet their business objectives.

• Conduct product demonstrations and presentations to showcase the value and benefits of our services.

• Develop and maintain strong client relationships by providing exceptional customer service and support.

• Handle Inbound Calls to address the customer’s queries regarding the Product Portfolio.

• Follow up with the customers to expedite their Orders.

• Coordinate with Plants/ Logistics for timely shipment to the Customer/ respective Country.

• Ensuring Customer`s Delight and stay connected with Customer throughout – Order. to Delivery Stage.

• Preparation sharing timely updates/ of MIS on Demand Generation/ Sales Orders.

• Establish and maintain daily communication with overseas customers, proactively understanding their needs and offering immediate solutions to any issues or situations that may arise.

• Manage pre and post-export documentation processes efficiently. Handle inbound calls, addressing customer queries regarding the product portfolio with professionalism and accuracy.

Candidates Requirements:

– Graduation is mandatory

– Minimum 2 years of experience in sales or marketing

– CTC: up to 3.50 LPA + incentives + Other Benefits

Contact Details:

Shrutam P | HR Team

Phone: +91 7021418037