Performance Manager

Job Description

Role Summary

The Performance Manager is responsible for monitoring, analyzing, and improving the performance of sales teams and business processes. This role helps identify gaps, drive efficiency, and ensure teams achieve their goals through coaching, insights, and performance plans.

Key Responsibilities

Monitor and analyze sales and operational performance metrics.
Identify areas for improvement and implement strategies to enhance performance.
Provide coaching and support to teams and individuals to achieve targets.
Collaborate with leadership to set KPIs and track progress.
Prepare regular performance reports and share insights with management.
Ensure alignment of team performance with business goals.
Support training and development initiatives to build team capability.

Requirements

Bachelor’s degree in Business, Management, or a related field.
2-6 years of experience in performance management, sales operations, or a similar role.
Strong analytical skills with proficiency in data analysis and reporting tools.
Excellent communication, leadership, and problem-solving abilities.
Ability to coach, guide, and motivate teams effectively.