Branch Manager in Direct Channel

Job Description

We are seeking an experienced Branch Manager to lead our Indore branch. You will be responsible for overseeing all branch operations, managing staff, achieving revenue targets, ensuring excellent customer service, and driving business growth in the region.

Key Responsibilities

• Lead, mentor, and manage branch staff to ensure high performance and professional development

• Drive branch sales and business development initiatives to meet or exceed targets

• Monitor and analyze branch performance metrics, P&L, budgets, and cost controls

• Ensure compliance with company policies, procedures, and regulatory requirements

• Maintain strong relationships with customers, vendors, and local partners

• Resolve customer issues and ensure high levels of customer satisfaction

• Implement strategies for market penetration, retention, and expansion

• Coordinate with HQ for reporting, strategy, and resource allocation

Required Qualifications & Skills

• Bachelor’s degree or higher (Business, Finance, or related field preferred)

• Proven experience (e.g. 5+ years) in branch operations, banking, financial services, retail, or similar

• Previous experience in a managerial role, leading teams

• Strong leadership, communication, and interpersonal skills

• Analytical mindset, ability to interpret financial data and KPIs

• Good knowledge of regulatory compliance, risk management, and operations

• Customer-oriented approach

• Ability to work under pressure and meet deadlines

Info :: avanik@tekpillar.com/8200421048