Associate Relationship Manager

Job Description

Roles and Responsibilities:

• Develop and implement sales strategies to achieve sales targets

• Manage and develop relationships with existing and potential customers

• Monitor and analyze sales performance and customer feedback

• Prepare and present sales reports

• Provide excellent customer service through various channels, including phone, email, and chat.

• Respond promptly to customer inquiries, identify and resolve issues, and escalate problems when necessary.

• Handle customer complaints with empathy and professionalism, finding appropriate solutions to ensure customer satisfaction.

• Maintain up-to-date knowledge of the pharmaceutical industry

• Develop and maintain an effective sales network

• Identify opportunities to upsell or cross-sell products and services to existing customers.

• Assist in the development and improvement of sales/operations processes and procedures.

Candidates Requirements:

– Graduation is mandatory

– Minimum 2 years of experience in sales or marketing

– CTC: up to 3.50 LPA + incentives + Other Benefits

Contact Details:

Shrutam P | HR Team

Phone: +91 7021418037