Associate Relationship Manager

Job Description

Roles and Responsibilities:

• Build product and domain expertise by understanding product functionalities, market positioning, competitive landscape, product market fit and so on

• Establish and maintain healthy relationship with partner teams, prospects and customers in various geographies

• Own and meet assigned sales targets (co-owned by channel managers) by working closely with partner sales teams

• Collaborate with various internal functions like presales, customer success, marketing, and support to ensure seamless support for partners and customers

• Understand local markets thoroughly including factors influencing buyer’s decisions like economy, technology, and so on

• Assist partners on issues with conversions, objection handling, providing necessary resources to achieve closure

• Discover and implement new / market-specific lead generation exercises to supplement inbound lead generation, working closely with marketing teams and reseller sales teams

• Be the single point of contact for partners for all things technical

• Provide L2 support and follow up for partners on customer queries

• Arrange online training sessions and ensure partner is upto to speed with what’s new in the product

• Handle incoming support tickets from partners, manage escalations from partners/customers

Candidates Requirements:

– Graduation is mandatory

– Minimum 2 years of experience in sales or marketing

– CTC: up to 3.50 LPA + Incentives + Other Benefits

Contact Details:

Shrutam P | HR Team

Phone” +91 7021418037